Terms of Service

Effective Date: April 30, 2026 | Last Updated: April 30, 2026

1. Acceptance of Terms

Welcome to Pizza Ranch ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") govern your access to and use of the Pizza Ranch website located at pizzaranchfood.rest (the "Website"), as well as all related services, features, content, and functionality offered by Pizza Ranch (collectively, the "Services").

By visiting our Website, creating an account, placing a food order, subscribing to any of our programs, or otherwise using our Services in any manner, you ("User," "Customer," or "you") agree to be fully bound by these Terms. If you are accessing or using our Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind that entity to these Terms, and the term "you" shall refer to both you individually and the entity you represent.

If you do not agree with any part of these Terms, you must immediately discontinue your use of our Website and Services. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, users, customers, and others who access or use the Services. By using the Services, you represent that you are at least 18 years of age, or if you are between 13 and 17 years of age, that you have obtained verifiable parental or guardian consent to use our Services. Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

2. Description of Services

Pizza Ranch is a food service business operating in the United States that offers a variety of culinary products and dining-related services. Our Services include, but are not limited to, the following:

• Online Food Ordering: Customers may browse our menu and place orders for pickup or delivery through our Website or affiliated third-party delivery platforms.
• Menu Information: We provide detailed descriptions, pricing, nutritional information, and allergen disclosures for our food and beverage offerings to the best of our ability.
• Promotional Offers and Loyalty Programs: We may offer coupons, discount codes, loyalty reward programs, special deals, and promotional campaigns to eligible customers from time to time.
• Customer Account Management: Users may register for an account on our Website to manage orders, track delivery status, store payment information, and access order history.
• Catering and Group Orders: We may offer catering services and large-group ordering options, subject to availability and separate terms that may apply.
• Feedback and Communication: We provide channels through which customers can submit feedback, reviews, inquiries, and complaints regarding our products and services.
• Gift Cards and Credits: We may offer digital or physical gift cards that can be redeemed for food purchases at Pizza Ranch locations or through our Website.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, and without liability to you or any third party. Menu items, pricing, availability, and service features are subject to change without prior notice.

3. User Obligations and Prohibited Activities

3.1 General Obligations

As a user of our Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access;
• Use our Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws and regulations when using our Services;
• Treat our staff, representatives, and other users with respect and professionalism in all communications;
• Ensure that all information provided during the ordering process, including delivery addresses and payment details, is accurate and complete;
• Promptly update your account information if it changes to ensure ongoing accuracy.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use our Website or Services for any fraudulent, deceptive, or unlawful purpose;
• Attempt to gain unauthorized access to our systems, servers, databases, or any connected network;
• Engage in any activity that interferes with, disrupts, or places an undue burden on our Website's infrastructure or servers;
• Use automated scripts, bots, crawlers, scrapers, or other automated tools to access, collect, or interact with our Website without prior written consent;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services or content for commercial purposes without our express written authorization;
• Submit false or misleading orders, reviews, or feedback with the intent to deceive or harm our business or other users;
• Use our Services to transmit unsolicited communications, spam, or chain messages;
• Attempt to reverse-engineer, decompile, or disassemble any software or technology used in connection with our Website;
• Upload or transmit viruses, malware, ransomware, or any other malicious code that may damage or compromise our systems or the devices of other users;
• Impersonate any person or entity, or falsely claim an affiliation with any person or entity, including Pizza Ranch employees or representatives;
• Collect or harvest personal information of other users without their explicit consent;
• Use our Services in any manner that could disparage, defame, or otherwise harm the reputation of Pizza Ranch or its affiliated entities;
• Circumvent, disable, or otherwise interfere with security-related features of our Website;
• Place fraudulent orders with no intention of payment or fulfillment;
• Abuse, exploit, or manipulate our promotional offers, discount codes, loyalty programs, or gift card systems.

We reserve the right to investigate any suspected violations of these Terms and to take appropriate action, including suspending or terminating your account, reporting violations to law enforcement authorities, and pursuing legal remedies as permitted by applicable law.

4. User Accounts and Registration

To access certain features of our Services, including saving order history and managing loyalty rewards, you may be required to create an account. When registering for an account, you agree to provide truthful, accurate, and complete information. You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account.

You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to comply with this obligation.

We reserve the right to refuse registration, cancel accounts, remove content, or terminate access to the Services in our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or for any other reason.

5. Ordering, Payment, and Pricing

5.1 Online Orders

When you place an order through our Website, you are making an offer to purchase the items listed in your order at the stated prices. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to unavailability of menu items, suspected fraudulent activity, or errors in pricing or product information.

5.2 Pricing and Taxes

All prices listed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Applicable sales taxes, delivery fees, and service charges will be calculated and displayed at checkout before you finalize your order. Tax rates are determined based on the applicable state and local tax laws for your delivery or pickup location.

5.3 Payment Methods

We accept various forms of payment, which may include major credit cards (Visa, MasterCard, American Express, Discover), debit cards, digital wallets, and Pizza Ranch gift cards. By submitting your payment information, you authorize us to charge the applicable fees to your selected payment method.

5.4 Refunds and Cancellations

If you wish to cancel an order, you must do so before the order has been prepared or dispatched for delivery. Once an order has entered the preparation stage, cancellations may not be possible. Refunds, if applicable, will be processed in accordance with our Refund Policy, which is incorporated herein by reference. We reserve the right to issue refunds in the form of store credit at our sole discretion. Any disputes regarding charges should be directed to us at [email protected] before initiating a chargeback with your financial institution.

5.5 Third-Party Delivery Platforms

If you place an order through a third-party delivery platform (such as DoorDash, Uber Eats, or Grubhub), the terms and conditions of that third-party platform will also apply to your transaction. We are not responsible for the actions or omissions of third-party delivery services.

6. Intellectual Property Rights

All content, materials, and features available on our Website and through our Services, including but not limited to text, graphics, logos, photographs, audio clips, video clips, digital downloads, data compilations, software, design elements, menus, and the overall "look and feel" of the Website (collectively, "Content"), are the exclusive property of Pizza Ranch or our licensors and are protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for personal, non-commercial purposes related to your use of our Services. This license does not include the right to:

• Reproduce, distribute, or publicly display any Content without our prior written consent;
• Modify, create derivative works from, or adapt any Content;
• Use our trademarks, trade names, service marks, logos, or brand identifiers in any manner that could cause confusion or imply an association with or endorsement by Pizza Ranch;
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices embedded in the Content;
• Use any Content for commercial purposes, including in advertising or marketing materials, without our express written authorization.

Any unauthorized use of our intellectual property may constitute a violation of federal and state laws and could subject you to civil and criminal penalties. We reserve all rights not expressly granted to you under these Terms.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us at [email protected] with sufficient detail to allow us to investigate and respond appropriately, in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

7. Third-Party Links and Content

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. These links are provided for your convenience and informational purposes only. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.

We do not endorse or make any representations about third-party websites, products, or services. We strongly encourage you to review the terms of service and privacy policies of any third-party websites you visit. Your interactions with third-party websites are solely between you and those third parties, and we shall not be liable for any loss or damage arising from such interactions.

8. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
• WARRANTIES OF TITLE AND NON-INFRINGEMENT;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON OUR WEBSITE;
• WARRANTIES THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICES.

We do not warrant that our menu descriptions, nutritional information, allergen data, or pricing displayed on our Website are completely accurate at all times. While we make every reasonable effort to ensure accuracy, we cannot guarantee that this information is free from errors or omissions. Customers with food allergies, dietary restrictions, or medical conditions should contact us directly before placing any order.

We are not responsible for any adverse reactions, health issues, or other consequences resulting from the consumption of our food products. It is your responsibility to inform us of any known allergies or dietary requirements before ordering.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND APPLICABLE STATE CONSUMER PROTECTION LAWS, PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR WEBSITE;
• ANY ERRORS, INACCURACIES, OR OMISSIONS IN ANY CONTENT OR INFORMATION PROVIDED THROUGH OUR SERVICES;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PIZZA RANCH IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In such jurisdictions, the limitations and exclusions set forth above shall apply to the fullest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, contractors, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or relating to:

• Your use of or access to our Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any content you submit, post, or transmit through our Website;
• Your negligence, willful misconduct, or fraudulent activity;
• Any dispute between you and a third party arising from your use of our Services.

We reserve the right, at your expense, to assume exclusive control of any matter for which you are required to indemnify us, and you agree to cooperate fully with our defense of such claims. You agree not to settle any matter subject to indemnification without our prior written consent.

11. Food Safety and Allergen Information

Pizza Ranch takes food safety and allergen transparency seriously. Our menu items may contain or come into contact with common allergens, including but not limited to wheat, gluten, dairy, eggs, peanuts, tree nuts, soy, fish, and shellfish. While we take precautions to prevent cross-contamination, we cannot guarantee that our kitchen environment is entirely free from allergens.

Customers with known food allergies, intolerances, or medical dietary restrictions are strongly encouraged to contact us directly at [email protected] before placing an order to discuss specific dietary needs. We shall not be liable for any allergic reactions or adverse health effects resulting from the consumption of our products when we have not been informed of your specific dietary requirements.

12. Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of your personal information when you use our Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you acknowledge and agree to the terms of our Privacy Policy. We handle personal data in compliance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, as well as the Federal Trade Commission Act (15 U.S.C. § 45) regarding unfair or deceptive acts or practices.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, your use of our Services, or our relationship with you shall be governed by and construed in accordance with the laws of the United States and the laws of the applicable state in which our Services are provided, without regard to its conflict of law provisions.

To the extent that any legal proceeding is permitted under these Terms (see Dispute Resolution below), you consent to the exclusive personal jurisdiction and venue of the federal and state courts located in the United States for the resolution of any such disputes. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or our Services informally by contacting us at [email protected]. You agree to give us at least thirty (30) days to attempt to resolve the dispute informally before pursuing any other remedy. We will make a good-faith effort to resolve your concerns within that period.

14.2 Binding Arbitration

If we are unable to resolve a dispute through informal means within the thirty (30) day period described above, you and Pizza Ranch agree that any dispute, claim, or controversy arising out of or relating to these Terms, including the validity, interpretation, scope, or enforceability of this arbitration provision, shall be resolved by binding arbitration administered by a recognized arbitration body in the United States in accordance with its then-current commercial arbitration rules.

The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The arbitrator shall apply applicable law and shall have the authority to grant any remedy or relief that a court of competent jurisdiction could order or grant.

14.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless both you and Pizza Ranch agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or representative proceeding.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

14.5 Time Limitation on Claims

Any claim or cause of action arising out of or related to your use of our Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred, notwithstanding any statute of limitations to the contrary.

15. Term and Termination

15.1 Term

These Terms shall remain in full force and effect for as long as you continue to access or use our Website or Services.

15.2 Termination by You

You may terminate your relationship with us at any time by discontinuing your use of our Services and, if applicable, closing your account by contacting us at [email protected].

15.3 Termination by Us

We reserve the right to suspend or terminate your access to our Services, with or without cause and with or without notice, at our sole discretion. Grounds for termination may include, but are not limited to:

• Violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Failure to pay for orders placed through our Services;
• Conduct that we reasonably determine is harmful to our business, reputation, or other users;
• Requests from law enforcement or other governmental authorities;
• Our decision to discontinue our Services or any portion thereof.

15.4 Effect of Termination

Upon termination of your access to our Services, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

16. Changes to These Terms

We reserve the right to modify, update, or revise these Terms of Service at any time, in our sole discretion. When we make changes to these Terms, we will update the "Last Updated" date at the top of this page. For material changes, we may also provide additional notice through our Website, via email to registered account holders, or through other reasonable means of communication.

Your continued use of our Website or Services after the posting of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue your use of our Services and, if applicable, close your account.

We encourage you to periodically review these Terms to stay informed about your rights and obligations when using our Services.

17. Severability

If any provision, clause, or part of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or an arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

The parties agree that the court or arbitrator shall endeavor to give effect to the parties' intentions as reflected in any provision held to be invalid or unenforceable.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver by Pizza Ranch of a breach of any provision of these Terms shall not operate or be construed as a waiver of any subsequent breach or as a continuing waiver of that breach. No waiver shall be effective unless made in writing and signed by an authorized representative of Pizza Ranch.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or additional terms and conditions published by us on our Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of our Services and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written, between you and Pizza Ranch relating to the subject matter hereof.

20. Assignment

You may not assign, delegate, or transfer your rights or obligations under these Terms, by operation of law or otherwise, without our prior written consent. Any attempted assignment without such consent shall be null and void. We may freely assign, delegate, or transfer our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

21. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform its obligations under these Terms to the extent that such delay or failure results from events, circumstances, or causes beyond our reasonable control, including but not limited to acts of God, natural disasters, earthquakes, floods, fires, epidemics, pandemics, civil unrest, strikes, labor disputes, government actions, internet outages, power failures, or other similar events ("Force Majeure Events"). In the event of a Force Majeure Event, our obligations shall be suspended for the duration of such event, and we shall use commercially reasonable efforts to resume performance as soon as practicable.

22. Electronic Communications

By using our Services and providing us with your email address, you consent to receive electronic communications from us, including order confirmations, receipts, promotional materials, and legal notices. You agree that any agreements, notices, disclosures, or other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of marketing communications at any time by following the unsubscribe instructions contained in our emails or by contacting us directly.

23. Accessibility

Pizza Ranch is committed to ensuring that our Website and Services are accessible to individuals with disabilities, in accordance with applicable United States accessibility standards and guidelines, including the Americans with Disabilities Act (ADA). If you experience any difficulty accessing our Website or Services due to a disability, please contact us so that we may provide appropriate assistance or alternative means of access.

24. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the following information:

We strive to respond to all inquiries within a reasonable time. For urgent matters related to food safety or allergic reactions, please contact your local emergency services immediately.